Sometimes handling life's problems with sweetness and light just doesn't cut it. You have to take action. Get tough. Speak to those ill-mannered, despicable folks in terms they'll understand. If you don't, they'll just keep making your life a living hell, and reducing it to little more than a miserable existence. And when it gets to the point that you've had all you can stand - and refuse to put up with any more - give It Sucks To Be You a shot. It's the only thing I've found that stops the crap right in it's tracks, and does so with immediacy and finality.